Return Policy
After familiarizing yourself with our return guidelines as listed below, please proceed by submitting a Customer Service Request form to initiate the RMA (Return Merchandise Authorization) process. Not following the procedures as outlined below will cause a delay in our processing of your return.
30-DAY STANDARD RETURN POLICY
In the absence of a specified return policy, items sold by ASNF Performance are subject to this policy and may be returned for a refund within 30 days of the original purchase date. An RMA Number is mandatory for all returns, and shipping costs remain non-refundable.
Given the inherent risks associated with racing and performance vehicles, we do not accept returns on any products that have been opened, installed, or used in any capacity. All items returned to ASNF Performance or it's partners are subject to inspection upon arrival.
Errors in shipment, damage in transit, or products that require warranty service or replacement are exceptions to our Standard Return Policy and must be assessed on a case-by-case basis by our customer service team. If you believe your product may qualify for a warranty service or replacement, please review our “Warranty Processing” section below.
*Products purchased in kits/combinations must be returned in full; we cannot accept returns of individual parts from kits/combinations.
ITEMS NOT ELIGIBLE FOR RETURN - Special Orders, Open Box, Clearance Items, and Wheels
Some items sold by ASNF Performance are final sale and not returnable, especially those offered at reduced prices. No returns or refunds are available for Special Order, Open Box, or Clearance Items, nor do they carry any 30-day warranty or satisfaction guarantee.
Likewise, custom order items or products that are made to order, often deemed special orders, are not eligible for return or exchange. These special orders may necessitate a non-refundable deposit of at least 50%, which will not be refunded in the event of order cancellation, unless the ordered items become unobtainable or discontinued from the manufacturer.
For additional shipping information in regards to delays, address changes, or costs please review our Shipping Policy here.
Wheels will be considered not eligible for a return as soon as a tire is mounted or they show markings indicative of test fitting. It is the buyers responsibility to ensure proper fitment prior to ordering. Some exceptions can be made, but will be subject to a restocking fee of up to 25%. Wheels that are brand new in the box are eligible for return, however it is the buyers responsibility to pay for all return shipping fees. Brand new wheels will be subject to a restocking fee of up to 25%.
REFUSED/UNDELIVERABLE ORDERS POLICY
Orders that are refused or deemed undeliverable and returned to us will undergo processing as per our standard return procedures, which includes deducting all shipping costs, return freight charges, and any related fees levied by the carrier, from the refund amount. This includes any and all orders which have been cancelled after shipment was already sent, even if tracking has not yet been received by the customer or has yet to show any movement. Refusing a delivery will lead to delays in the return process and could result in additional shipping costs.
WARRANTY POLICY:
For information in regards to any potential warranty claims please review our "Warranty Policy" here.
NON-REIMBURSABLE COST CLAUSE:
ASNF Performance is NOT responsible for any direct or incidental damage to components of your vehicle resulting from modifications made with parts from ASNFPerformance.com. This includes but is not limited to labor costs, installation costs, missed tune appointment costs, or lost wages due to downtime of customer vehicles before, during or following any of the aforementioned processes. By procuring parts from ASNF Performance for vehicle modification, the customer acknowledges and assumes full responsibility/liability for these potential expenses. This includes costs accrued due to any late or on-time shipments made by ASNF Performance or it's partners.
CREDIT ON FILE:
ASNF Performance does not offer credit on file.
OTHER CONDITIONS:
By visiting or purchasing from ASNFPerformance.com, you agree to abide by our terms and conditions, including those set forth on this page. Any revisions to our Return policies will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify our Return Policies at any time. Your continued use of the website following any policy revisions constitutes your acceptance of and agreement with the changes made.